Privacy Policy

Effective Date: This Privacy Policy was last revised on May 24, 2018

Maadze LLC (“Maadze”) values your privacy and committed to protecting it, this notice discloses about our Privacy Policy (“Privacy Policy”) and practices. And we want you to know how we collect, use and protect the information about our customers. This Privacy Policy will tell you. What personal information we collect from you through maadze.com (“Website”, “Site”) and how it is used and with whom it may be shared. What different options are available to you regarding the use of your data. How securely the payment information is processed to protect the misuse of your information.

Before submitting information to the Site, please review this Privacy Policy carefully. By using or accessing the Site, you accept the practices described in this Privacy Policy. If you prefer that we not collect and process information about you, please do not provide it to us and do not access the Service.

We do not knowingly collect any Personal Information from children under 13 without prior verifiable parental consent. If Maadze learns that a child under the age of 13 has submitted Personal Information (defined below) online without parental consent, we will take all reasonable measures to delete the information as soon as possible and to not use such information for any purpose, except where necessary to protect the safety of the child or others as required or allowed by law. If you believe a child under 13 has provided us with Personal Information, please contact us at info@maadze.com

SECTION 1 - WHAT INFORMATION DO WE COLLECT

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us that can personally identify you (“Personal Information”) such as name, email address, mailing address, phone number, credit card information.

We may collect Personal Information from Users in a variety of other ways as well, including, but not limited to, when Users visit our site, register on the site, fill out a form respond to a survey subscribe to the newsletter and about other activities, services, features or resources we make available on our Site.

Automatically Collected Information

When you browse our store, our web servers automatically receive your computer’s internet protocol (IP) address, date and time of visits, the website from which your visit originated, page visits, type of your browser and operating system, time spent on web pages, and other similar traffic data. No personal information about you is revealed in this process. This information may be used by us to operate the website and to provide general statistics regarding the use of the website.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

SECTION 2 - How we use collected information

Maadze uses the collected personal information for the following purposes:

   To process and complete purchase, return and similar transactions

We may use Personal Information to process or follow up with transactions initiated on the Site only to provide service to that order, and also to let you know about other products and promotions that we think may be of interest to you. We are the sole owners of the information collected and we do not share this information with outside parties except to the

Extent necessary to provide the service, e.g. to ship an order.

    Provide and improve the customer service

Your information helps us to respond more effectively on your requests and support. We always make constant attempt to improve our website offerings based on the information and feedback we receive from you.

    Customizing the user experience

We may use information in an accumulative way to understand how our Users as a group use the services and resources provided on our Site.

    For Promotions, survey or administrating a content of the website

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

To send Users information they agreed to receive about topics we think will be of interest to them.

    Email Communications

The email id provided by users while order processing, will only be used to send them information and updates related to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list either by the time of placing order or signing up to our newsletter, they will receive emails that may include company news, updates, related product, or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our contact email i.e. info@maadze.com.

SECTION 3 - CONSENT

How do you get my consent?

When you provide us with Personal Information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for Personal Information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at:

Maadze LLC

www.maadze.com

info@maadze.com

SECTION 4 - DISCLOSURE

We may disclose Personal Information if we are required by law to do so or if you violate our Terms of Use.

SECTION 5- SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you through the Site.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Use (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 6 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Use or Privacy Policy.

Links

When you click on links on the Site, they may direct you away from the Site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics:

The Site uses Google Analytics to help us learn about who visits the Site and what pages are being looked at.

SECTION 7 - SECURITY

To protect Personal Information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. The Personal Information you submit is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 8 - COOKIES

The Site may use "cookies" to customize and enhance your shopping experience or to keep track of your shopping cart. "Cookies" are pieces of information that are sent to your browser and stored in your computer's hard drive.

Cookies enable us to more easily communicate and interact with you. You may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent and still browse and shop on the Site. But note that some parts of the Site may not function properly. Regular cookies may generally be removed or disabled by tools that are available as part of most commercial browsers, and in some cases it can be blocked by certain settings

SECTION 9 - AGE OF CONSENT

By using the Site, you represent that you are at least the age of 18 or more, or the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use the Site. 

SECTION 10 - Information for Visitors From California and Outside of the United States

Your California Privacy Rights

This Privacy describes how we may share your information, including for marketing purposes. California residents are entitled to request and obtain from Maadze once per calendar year information about any of your personal information shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. To request this information and for any other questions about our privacy practices and compliance with California law, please contact us at info@maadze.com

Right to Removal of Posted Information--California Minors

If you are under 18 years of age, reside in California, and have a registered account with Maadze, you have the right to request removal of unwanted information that you publicly post on the Site. To request removal of such information, you can contact Maadze as provided below. Upon receiving such a request, Maadze will make sure that the information is not publicly available on the Site, but the information may not be completely or comprehensively removed from our systems and databases.

Visitors from Outside of the United States

The Site is hosted in the United States. If you are visiting the Site from outside the United States, your information may be transferred to, stored and processed in the United States in accordance with this Privacy Policy and applicable US laws. Please note that data protection and other applicable laws of the United States may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. By using the Site, you consent to transfer of your information to our facilities as described in this Privacy Policy.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

SECTION 11 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 12 – SHARING YOUR PERSONAL INFORMATION

We are the sole owner of the information collected on the Site and we do not sell, trade, or rent Personal Information to any company, individual or anyone. We may share generic accumulative demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

SECTION 13 – YOUR ACCEPTANCE OF OUR PRIVACY POLICY AND TERMS OF USE

By using the Site, you signify your acceptance of this Privacy Policy and Terms of Use. If you do not agree to our policies, please do not use, or access the Site or access any other service provided by us. If you have already accessed the Site and do not accept our policies, then you should immediately discontinue use of the Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at:

Maadze LLC

www.maadze.com

info@maadze.com

 

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